We strongly believe that we are only as good as our people, the lifeblood of SA Commercial Direct. Our extremely skilled, flexible and highly qualified workforce is led by an executive team that brings over 30 years of strong management experience and will provide you with tailor made solutions to your outsourcing requirements.
All of our staff are aligned to Key Performance Indicators, which allows for clearly measured levels of performance, which helps to contribute to a high performance culture that ultimately benefits you – our clients. Our QA Department manages a stringent quality scorecard for each of our agents. This process has proven successful in creating increased brand value as well as increased client and product retention for our key clients.