SA Commercial Direct ties up with AEGIS on BEE deal
- Wednesday, 20 July 2011
- Written by Administrator
Johannesburg, South Africa, 20 July 2011: Aegis BPO SA, a subsidiary of the global outsourcing services company Aegis which is part of the $15 billion Essar Group, will invest in an Enterprise Development programme with SA Commercial Direct, a black-owned BPO service provider. This partnership will focus on business growth, skills transfer, and operational infrastructure enhancements.
"We understand the significant contribution that SME's provide to the SA economy, especially in terms of job creation. SA Commercial Direct offers existing experience and expertise in the BPO industry, and we can use our infrastructure and skills to help grow the business", says Kobus van der Westhuizen, Vice President of Aegis BPO SA.
"Aegis is the first large global BPO player to create an Enterprise Development programme with a black-owned South African BPO operator and we welcome this initiative", says Renee Keeble, Managing Director of SA Commercial Direct. "This partnership provides the opportunity to accelerate our business growth while receiving great support towards operational enhancement and international exposure." We are confident that this business partnership will create sustainable value for both parties.
Van der Westhuizen added, "The Enterprise Development programme will add to our company's BEE credentials and transformation agenda. This commitment is captured with measureable performance targets that will embody hard work by all parties for tangible deliverables".
"SA Commercial is one of the best run smaller BPO companies in South Africa and Aegis is a leading global BPO player. This is going to be a very powerful partnership and will enjoy much success. I hope it is the start of a number of such collaborations and we will see more SMEs sharing best practice with the more established operators", commented Gareth Pritchard CEO BPeSA Western Cape.
At the heart of this ED Programme lies both Aegis's and SA Commercial's commitment to promote BPO outsourcing both locally and abroad.
Aegis is a world-leading outsourcing services partner for more than 150 clients and with over two decades of leadership in customer lifecycle management. The company has more than 50,000 employees across 50 locations, with a presence in 12 countries, serving verticals such as Banking, Financial Services, Insurance, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Technology. The company specializes in tailor-made solutions that cover the entire spectrum of customer and business experiences-across business processing, technology, and shared services-and offers customized engagement models to further facilitate the ease of doing business. Aegis is wholly owned by the Essar group a US$16 billion global conglomerate. For more information, visit www.aegisglobal.com.
About SA Commercial Direct
SA Commercial Direct is a leading outsourced service provider based in Cape Town and established in 2007. We have built a wide range of Client Contact Solutions that allows you to focus on your core business competencies. With over 50 years in direct marketing and client contact solutions, we have established ourselves as the contact centre of choice amongst large corporations. SA Commercial is a self funded, 100% BEE owned and managed business and one of the select few SA companies to hold an ISO9001 accreditation in the BPO industry. For more information, visit www.sa-commercial.co.za.